Aloha Life Policies

Welcome to Aloha Life! We’re thrilled to have you here. Please review our policies below to ensure a smooth and enjoyable experience for all our customers. Should you have any questions or need further assistance, don’t hesitate to contact us.

1. Shipping Policy

Domestic Shipping

• We offer standard and expedited shipping options within the United States.
• Orders are typically processed and shipped within 1-3 business days.
• Standard shipping usually takes 3-7 business days depending on your location.
• Expedited shipping is available for an additional fee, with delivery typically within 2-3 business days.

International Shipping

• We proudly ship worldwide! International orders are processed within 3-5 business days.
• Delivery times may vary depending on the destination country. Standard international shipping usually takes 7-21 business days.
• Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country’s regulations.

2. Return & Exchange Policy

Returns

• If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receipt for a refund or store credit.
• To be eligible for a return, the item(s) must be in their original condition, unworn, unwashed, and with all tags attached.
• Final sale items, gift cards, and personalized products are not eligible for returns.
• To initiate a return, please contact our customer service team at [insert email address] for instructions.

Exchanges

• We accept exchanges within 30 days of receipt for a different size or color of the same item, subject to availability.
• The item(s) must be in their original condition, unworn, unwashed, and with all tags attached.
• To request an exchange, please contact our customer service team at [insert email address] for assistance.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or there was an error on our part.
• We recommend using a trackable shipping method to ensure your return is safely received.

3. Privacy Policy

Personal Information

• We are committed to protecting your privacy. We only collect personal information necessary to process your orders, communicate with you, and improve your shopping experience.
• Personal information may include your name, address, email, payment details, and order history.

Data Security

• We implement a variety of security measures to safeguard your personal information. All transactions are processed through a secure gateway and are not stored or processed on our servers.

Cookies

• Our website uses cookies to enhance your browsing experience and to understand how our customers use our site. You can manage your cookie preferences in your browser settings.

4. Terms of Service

Use of Our Site

• By using our website, you agree to abide by our terms and conditions. You may not use our products for any illegal or unauthorized purpose.
• We reserve the right to refuse service to anyone for any reason at any time.

Product Descriptions

• We strive to ensure that the product descriptions and images on our website are as accurate as possible. However, we do not guarantee that the information is error-free. If a product offered by Aloha Life is not as described, your sole remedy is to return it in unused condition.

Pricing

• All prices on our website are in U.S. dollars. We reserve the right to change prices at any time without notice.

5. Contact Us

If you have any questions or concerns regarding our policies, please contact us:

• Email: [insert email address]
• Phone: [insert phone number]
• Mailing Address: [insert mailing address]

Thank you for choosing Aloha Life! We look forward to serving you.